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Returns & Exchanges
Items may be returned within 30 days of delivery. To be eligible for a return, media must be unopened and in its original shrink-wrap. Damaged or defective items will be replaced at no additional cost.
1
Initiate Request
Email our support team with your order number and a brief description of the issue.
2
Documentation
For damaged items, please attach clear photos of the damaged product and the shipping packaging.
3
Return Shipping
Once approved, ship the item back to our warehouse using the provided RMA instructions.
4
Refund or Replacement
Upon receipt and inspection, we will issue a refund to your original payment method or ship out a replacement.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing